Increasing military community readiness through virtual learning

Instructional design and technology experts create award winning Learning Management System
Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy

The Challenge

Provide a consolidated, affordable and user-friendly online platform to host training and professional-development courses for a variety of military community audiences with anywhere/any time convenience.

The Impact

Developed and launched My Training Hub, an economical, learner-centered, 24/7/365 accessible training solution for the military community worldwide with 75,000 active users enrolled per year.

The Outcome

Since its launch in 2015, the platform has a 90 percent course-completion rate and awards thousands of certificates each month with a recent average of 7,755.

The Bowen Group’s instructional design and technology experts and seasoned graphic designers developed and implemented an integrated solution for My Training Hub’s look and feel, brand identity, functionality and roll-out strategy. Team Bowen conducted user-acceptance testing activities and provided award-winning strategic communication services to raise awareness of the learning-management system and maximize enrollment.

After creating a specialized formula for pulling and consolidating data from various systems to facilitate accurate user reports of total enrollment and average course-completion time, the Bowen Team developed and produced courses for the My Training Hub platform, featuring topics such as financial and family readiness, sponsorship and inclusive customer service in military Morale, Welfare and Recreation programs. My Training Hub received a prestigious Gold MarCom Award in the Learning Management System category.